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HP HP2-H89 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| HP Print Security | - Print Security Services - HP Security Features - Printer Security Risks |
| Supplies and Services | - Managed Print Services - Original HP Supplies - Lifecycle and Support Services |
| HP Printing Technologies | - PageWide Technology - Laser Printing Technology - Device Management and Workflow Solutions |
| Customer Requirements Analysis | - Identify Customer Printing Needs - Match Products to Business Requirements - Competitive Positioning |
| HP Printing Portfolio | - HP Office Printing Solutions - HP Enterprise Printing Solutions - HP Managed Print Services |
| Sales Positioning | - Objection Handling - Value Proposition Development - Solution Recommendation |
HP Selling HP Printing Hardware 2019 Sample Questions:
1. Which HP solutions helps customers defend their printers against cyber-attacks? (Select two.)
A) anti-malware and antivirus software
B) anti-spyware software
C) HP Planet Partners
D) HP JetAdvantage Security Manager
E) embedded security technologies
F) HP Roam for Business
2. How do the HP Print Support Services, which include deploy and maintain services, work?
A) HP provides an onsite technician for 1 week to resolve any technical issues regarding the printer installation and phone support for 30 days after installation.
B) HP-certified technicians unpack, assemble, install, verify, and test HP hardware at the customer's location and provide an overview of important tasks to the IT administrator.
C) HP provides remote support for setting up your printers.
D) HP installs your customer network infrastructure, server, and printer, regardless of manufacturer.
3. As a powerful and cloud-based print analytics platform, how does HP JetAdvantage Insights free up time and maximize resources?
A) by helping customers understand the risk of overspending as the cost per page increases by 12% YoY
B) by encouraging customers to trade in their non-supported and non-HP devices for more cost-effective HP devices
C) by tracking pages and costs to print behaviors and maintaining visibility of device utilization
D) by monitoring the printer wear-and-tear and proactively scheduling maintenance visits
Solutions:
| Question # 1 Answer: A,C | Question # 2 Answer: A | Question # 3 Answer: A |
