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HP HP2-H31 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Graphics and Display Capabilities | 15% | - NVIDIA and AMD professional graphics cards - Multi-display support and connectivity - Graphics performance for professional applications |
| Memory and Storage Systems | 20% | - Memory configurations and expansion limits - ECC memory technology and benefits - HDD, SSD, and RAID solutions |
| HP Workstation Overview and Positioning | 20% | - Workstation market segments and target use cases - Key differentiators vs standard PCs - HP Z-series workstation portfolio |
| Processor and Chipset Technology | 20% | - Platform Controller Hub architecture - Multi-processor support and scalability - Intel Xeon and Core processor families |
| Reliability, Security and Serviceability | 10% | - Serviceability and upgrade design - HP reliability and testing standards - Security features and data protection |
| Power, Cooling and Expansion | 15% | - Air and liquid cooling systems - PCIe expansion slots and interfaces - Power supply specifications and efficiency |
HP Technical Essentials of HP Workstations - Sample Questions:
Question 1
Which HP workstations are available with the optional liquid cooling system?
A. HP Z230 tower and HP Z620 workstations
B. HP Z420 and HP Z820 workstations
C. HP Z1 and HP Z230 tower workstations
D. HP Z230 SFF workstations and HP ZBook 17 mobile workstations
Question 2
Which feature that applies to HP Z1 workstations appeals to customers in the healthcare market segment?
A. Large 17-inch display real estate
B. 27-inch HP DreamColor display
C. Easyto clean 27-inch IPS professional display
D. 92 percent efficient 240 Watt power supply
Question 3
Why might a customer choose an HP Elite business PC over an HP Z230 tower workstation?
A. HP Performance Advisor
B. Convenience of charging USB port
C. More form factor choices
D. Business requirement or ISV certifications
Question 4
Which customer type is associated with the need for long, stable product lifecycles due to the need for costly system recertification?
A. Finance
B. Digital media and entertainment
C. Retail
D. Medical
Question 5
If your customer notices that HP sacrificed some features in the design of HP Z230 tower form factor workstations, how can you address the objection?
A. Agree and offer to look into the problem further and get more information later when the objection is less apparent and the customer forgets about it
B. Explain that HP Z230 tower form factor workstations are meant for users who do not require so many expansion slots and recommend an HP Z1 workstation
C. Agree that the reduction in features reduces value but the workstation is still better than the competition.
D. Explain that HP 2230 tower form factor workstations offer many more valuable upgrades in areas, such as display ports and storage, that more than make up for the "sacrifice".
Solutions:
| Question 1 Answer: B | Question 2 Answer: B | Question 3 Answer: D | Question 4 Answer: D | Question 5 Answer: D |
