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Microsoft MB2-866 Exam Syllabus Topics:

Section	Objectives
Topic 1: Security Model	- Business units and teams 1. Hierarchy and data access - Security roles and privileges 1. Role-based security model 2. Access levels and permissions
Topic 2: Data Management and Integration	- Integration concepts 1. Web services and APIs overview - Data import/export 1. Duplicate detection rules 2. Data migration tools
Topic 3: Forms, Views, and UI Customization	- Views and dashboards 1. System and personal views 2. Dashboard configuration - Form customization 1. Form layout and sections 2. Form scripting basics
Topic 4: Customization of Entities and Attributes	- Field and attribute customization 1. Field types and properties 2. Business rules and validations - Entity configuration 1. Standard vs custom entities 2. Entity relationships (1:N, N:N)
Topic 5: Business Process Automation	- Workflows 1. Workflow creation and configuration 2. Automated processes and triggers - Business process flows 1. Stage-based process design
Topic 6: Microsoft Dynamics CRM Architecture and Components	- Solution and deployment architecture 1. Customization lifecycle overview 2. On-premises deployment structure - CRM system architecture overview 1. Server roles and components 2. Data model and storage concepts

Microsoft Dynamics CRM 2011, Customization and Configuration Sample Questions:

Question 1

In Microsoft Dynamics CRM 2011, which of the following statements about auditing is true?

A. Auditing will track which users read a record.
B. All system entities can be enabled for auditing.
C. Auditing will track users logging in and out of Microsoft Dynamics CRM.
D. All custom entities can be enabled for auditing.

Question 2

You deploy a managed solution that allows form customization. A customer adds tabs and fields to several forms. You add a field to a form that has been customized by a customer, and export a new version of the managed solution. Which options are available when you import the managed solution?

A. You can overwrite selected customizations.
B. You can maintain selected customizations.
C. You can overwrite selected customizations and maintain selected customizations.
D. You must overwrite or maintain all customizations.

Question 3

Which Microsoft Dynamics CRM 2011 field type cannot be enabled for data auditing?

A. Currency
B. Primary Key
C. Two Options
D. Option Set

Question 4

You are creating a custom field in Microsoft Dynamics CRM 2011. You need to limit the valid entries for the field to Available, Scheduled, Tentative, and Unavailable. Which data type should you use for the field?

A. Lookup
B. Status
C. Single Line of Text
D. Option set

Question 5

A Microsoft Dynamics CRM 2011 organization has users located in three countries. You need to set the decimal precision for the currency fields. Which of the following settings should you configure? (Choose all that apply.)

A. the Organizational Standards and Formats setting
B. the Personal Standards and Formats setting
C. the Precision setting on each currency attribute
D. the Pricing Decimal Precision system setting

Solutions:

Question 1
Answer: D

Question 2
Answer: D

Question 3
Answer: B

Question 4
Answer: D

Question 5
Answer: C,D