Microsoft MB-210 : Microsoft Dynamics 365 Sales Functional Consultant

MB-210 real exams

Exam Code: MB-210

Exam Name: Microsoft Dynamics 365 Sales Functional Consultant

Updated: Sep 03, 2026

Q & A: 376 Questions and Answers

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In Exam, participants face many challenges, sometime questions which been asked in the exam are tough and it's not that easy to understand the context of those questions. Now the thing is how you can overcome with this situation, You should make proper study plan and accordingly work on it, Proper dedication would be helping you out to make things easier. In your study plan, you should place lots of practice test paper.

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Reference: https://www.microsoft.com/en-us/learning/exam-mb-210.aspx

Facts about Microsoft MB-210 Exam

The Microsoft MB-210 contains 40-60 questions which are supposed to be completed in 3 hours. The test is available in English only and its fee will be $165 for those candidates from the USA. Styling of questions observes multiple choices, case studies, repeated answers, active screen, labs, review screen, short answer, and others. All the Microsoft certification exams are offered through Pearson VUE. So, to register for your MB-210 test, log into your Pearson VUE account to choose the proctored exam. Follow the prompts to complete the registration process. Certification is awarded upon garnering 700 points and more.

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What skills are measured in Microsoft MB-210?

All the exam topics are broken into various subtopics that should be studied and comprehended clearly. They are as follows:

  • Configuring performance;
  • Configuring extra tools in addition to services.
  • Managing core entities of sales;

Each of the sections included in the Microsoft MB-210 exam makes up a certain percentage of the content, and in each area, you will be tested on various tasks.

Domain 1: The first objective makes up about 25 to 30% of the exam content. In this section, the candidates will have to prove their skills in certain tasks. Thus, first and foremost, they should be able to configure sales settings. This includes different things, such as managing and creating sales collateral, configuring business settings, sales security roles, auto number settings, and more. They should also know how to configure processes and create sales visualization. Here, you will be dealing with various tasks, such as designing sales reports, configuring record creation rules, and more.

Domain 2: The next topic area covered in the Microsoft MB-210 exam makes up almost half of the whole content. So, if you want to do well in this subject, it is important that you have some experience doing certain tasks. Firstly, you will be required to manage and create contacts and accounts, create leads, manage opportunities, quotes, product catalogs, and sales order processing. There is no denying the fact that performing all of these tasks will be difficult and that is why it is important that you put hours of practice into it. Moreover, your preparation process should include learning of the skills in creating and managing contacts, activities, and accounts, converting activities to leads, and customizing the Opportunity Close form.

Domain 3: This subject makes up about 15 to 20% of the Microsoft MB-210 exam questions. The main areas where you will be tested in this section are creating and configuring playbooks, managing forecasting, and configuring integration with external sales applications. This means that you should know about the use cases for AI Builder, Power Virtual Agents, and Customer Insights, scheduling and properties, as well as playbook categories and playbook templates.

Microsoft MB-210 Exam Syllabus Topics:

SectionWeightObjectives
Configure additional tools and services25-30%- Configure integration with external systems
  • 1. Integrate with marketing and service modules
  • 2. Configure data import/export and synchronization
- Configure sales insights and AI features
  • 1. Configure predictive scoring and recommendations
  • 2. Configure relationship analytics and health
- Configure sales automation and extensions
  • 1. Configure business process flows and workflows
  • 2. Configure custom controls and extensions
Manage core sales features30-35%- Manage forecasting and analytics
  • 1. Configure and manage sales forecasts
  • 2. Analyze sales performance and trends
  • 3. Manage sales goals and metrics
- Manage sales transactions and records
  • 1. Manage sales literature and collateral
  • 2. Manage product bundles and relationships
  • 3. Create and manage quotes, orders, and invoices
- Manage lead and opportunity lifecycle
  • 1. Manage opportunity stages and close processes
  • 2. Manage competitors and sales teams
  • 3. Create and qualify leads
Configure Dynamics 365 Sales35-40%- Configure entities and relationships
  • 1. Configure entity relationships and business rules
  • 2. Configure sales process flows and stages
  • 3. Customize lead, opportunity, account, and contact entities
- Configure core sales settings
  • 1. Configure product catalog and pricing
  • 2. Configure fiscal years and sales periods
  • 3. Configure sales territories and hierarchies
  • 4. Configure sales security roles and access
- Configure integration and settings
  • 1. Integrate with Microsoft 365 and Power Platform
  • 2. Configure email templates and sales documents
  • 3. Configure sales dashboards and reports

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