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HP HP2-Z27 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: HP Services and Support Offerings | - Maintenance, support, and lifecycle services - Professional services and deployment support |
| Topic 2: Sales Positioning and Value Selling | - Solution-based selling methodology - Competitive differentiation and positioning strategies - Identifying customer requirements and mapping solutions |
| Topic 3: HP Networking Portfolio Overview | - HP networking product families and positioning - Core value propositions of HP networking solutions |
| Topic 4: Networking Solutions and Use Cases | - Wireless networking and mobility solutions - Enterprise LAN and campus networking scenarios - Data center networking concepts and solutions |
HP Selling HP Networking Solutions and Services Sample Questions:
Which primary challenges are companies facing as they implement access layer solutions for wireless users? (Select two.)
- A. Wireless security measures do not provide sufficient protection against eavesdropping, requiring companies to implement IDS/IPS solutions to ensure regulatory compliance.
- B. Deploying wireless networks can introduce instability and heighten security risks.
- C. Wireless standards still support only 54 Mbps which does not meet the performance requirements of today's networks.
- D. IDS/IPS solutions are not available for wireless environments, which prevents companies from complying with government security standards.
- E. Companies implementing BYOD solutions do not have visibility into user behaviors, access, and usage.
Correct Answer: A,C 🗳️
What is the primary purpose of customer segmentation?
- A. to determine if a customer is in the starting out, business expansion, or building momentum stage of the buying model
- B. to subdivide customers into similar groups so that a salesperson can identify customer needs more efficiently
- C. to categorize the customer's network needs into data center, branch, and campus segments
- D. to classify customers based solely on business type so the salesperson can present predefined HP solutions and shorten the sales cycle
Correct Answer: B 🗳️
HOTSPOT
Match each stage in the buying cycle to the correct description
Correct Answer:
Which HP Intelligent Management Center (IMC) module enables remote management of customer premises equipment (CPE) in WAN environments?
- A. Resource Automation Manager (RAM)
- B. Branch Intelligent Management Systems (BIMS)
- C. Endpoint Admission Defense (EAD)
- D. Service Operations Manager (SOM)
Correct Answer: B 🗳️
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Which statement correctly describes customers who purchase HP Network Support Services as compared to customers who rely only on the included warranty?
- A. They are no more satisfied and less likely to purchase another HP solution in the future.
- B. They are no more satisfied but more likely purchase another HP solution in the future.
- C. They are more satisfied and more likely to purchase another HP solution in the future.
- D. They are more satisfied but no more likely to purchase another HP solution in the future.
Correct Answer: C 🗳️
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