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HP HP2-E56 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| HP SMB Server Solutions | 25% | - ProLiant server portfolio - Server virtualization for SMB - Storage and backup options |
| HP SMB Networking & Communications | 20% | - Switching and routing products - Unified communications and collaboration - BYOD and security solutions |
| Sales Process & Solution Selling | 15% | - Addressing customer pain points - Identifying opportunities - Objection handling and closing |
| HP Client & Virtualization Solutions | 20% | - Client virtualization use cases - Partner ecosystem integration - Thin clients and VDI architectures |
| HP Just Right IT Framework | 20% | - SMB customer segmentation - Solution sizing and positioning - Business needs assessment |
HP Selling HP SMB Solutions - Sample Questions:
How does the Just Right IT framework simplify the sales process?
- A. It preconfigures all recommended configurations into fixed bundles that can be ordered as single products.
- B. It provides a mechanism for tracking sales to provide insight into top-performing products, services, and solutions.
- C. It removes the guesswork from selecting the right mix of HP solutions for your customer's growing business.
- D. It provides tools to qualify a customer and generate an offer based on the number of seats in the company.
Correct Answer: C 🗳️
In addition to customer size and workload requirements, what key factor must be considered when recommending technology products and services to a small business customer?
- A. business location
- B. business industry
- C. business partnerships
- D. business maturity
Correct Answer: D 🗳️
Which statement best describes HP VDI endpoint devices?
- A. HP recommends HP SmartZero and HP Flexible Thin Clients that come pre-installed with client virtualization.
- B. HP endpoint devices meet more rigorous security requirements than many personally owned devices
- C. HP recommends HP SmartZero and HP Flexible Thin Clients on which users must install client virtualization software.
- D. The only endpoint devices supported are personal systems sold by HP
Correct Answer: A 🗳️
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What impact does client visualization have on data security and business protection?
- A. Security is improved with data that is centrally managed in the data center, reducing the risk that it is lost, stolen, or compromised.
- B. Business protection is reduced because task workers operating in a centralized environment are not responsible for backing up their data
- C. Data that is centrally managed is more exposed to loss from system crashes than data managed in a distributed computing environment.
- D. Security is improved because virtual desktops have more stringent requirements than traditional devices.
Correct Answer: D 🗳️
How does information on applications in the customer's environment help qualify the right set of products and services to be recommended?
- A. It provides insight into workload requirements.
- B. It increases the sales opportunity to replace aging applications.
- C. It provides an indication of the customer's IT buying trends.
- D. It indicates the customer's interest in leading-edge technology.
Correct Answer: A 🗳️
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