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HP HP2-B91 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| HP Imaging and Printing Supplies Sales | - Customer Solutions and Sales Skills
|
HP Imaging and Printing Supplies - Sale Sample Questions:
Which part of the print head fires the ink?
- A. media
- B. nozzle
- C. intelligent circuit
- D. fuser
Correct Answer: D 🗳️
What part of a laser cartridge is essential for the HP FastRes technology?
- A. open system design
- B. photosensitive drum
- C. fuser
- D. cleaning blade
Correct Answer: A 🗳️
What defines the total HP supplies sales?
- A. HP installed base, usage, HP supplies market share
- B. average printer age, number of users, yield per cartridge
- C. hardware market share, number of users, supplies market share
- D. market size, usage, aftermarket
Correct Answer: B 🗳️
Where is the security label on a laser cartridge?
- A. on the tear strip
- B. on the bottom
- C. different locations due to HP internal packaging systems
- D. on the front
Correct Answer: A 🗳️
What is the target market for the individual ink Photosmart cartridges?
- A. customers with higher than average black document print volume, who want the lowest cost per page
- B. customers with higher than average print volume and uneven color use
- C. customers seeking the lowest first time investment in printer hardware
- D. customers with lower than average print volume and high cost per photo
Correct Answer: B 🗳️
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