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Salesforce Certified Education Cloud Consultant Sample Questions:

1. Which metric should the consultant recommend to determine whether the Implementation project is successful?

A) Number of student phone inquiries
B) Volume of emails to the office
C) Percentage of staff logins each month

2. Staff want to maximize the value of their Education Cloud org and CRM Analytics. They need a dashboard that tracks metrics, such as application status, the total number of applications, and how those totals compare to the previous period.
What should the consultant do?

A) Create a custom dashboard.
B) Leverage the Advisor Insights dashboard.
C) Leverage the Admissions Insights dashboard.

3. A university's Alumni Relations office is replacing its legacy system with Salesforce. The consultant needs to load a large volume of alumni Contact records into a new Salesforce environment.
Which action should the consultant take?

A) Load record owners after the Account and Contact data load Is complete.
B) Set the Account and Contact's sharing to Public Read/Write before the data load.
C) Set the Account and Contact's sharing to Private before the data load.

4. A consultant is working with a customer who already uses Salesforce and wants to install the Education Data Architecture (EDA). The consultant has confirmed that EDA can work in the customer's existing environment.
Which location should the consultant visit to install EDA in the existing environment?

A) Partner Community
B) Salesforce AppExchange
C) Trailhead

5. The director of finance needs a solution that aligns pledges and donations captured in Salesforce with Gift Entry Manager (GEM) with the institution's finance system.
Which solution should the consultant recommend to meet the requirement?

A) Install Outbound Fund Module.
B) Use Salesforce Connect.
C) Install Accounting Subledger.
D) Use the Bulk API.

Solutions: