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EXIN Business Information Management Foundation (English) Sample Questions:

1. What is an example of a change in terms of business information management?

A) entering a new user in an information system
B) adding a new data-item to a form as a result of a reorganization
C) installing Microsoft Word on a PC

2. What is not an activity of the process Contract management?

A) making agreements with IT service providers regarding time, costs, capacity and content of the
IT-services
B) agreeing the method of communication between customer and IT service provider
C) choosing whether to outsource certain kinds of services

3. Which process is part of a process cluster that focuses on the design of the information provisioning?

A) Business data management
B) Change management
C) Establish business process developments

4. Which call can be completely dealt with by End user support?

A) "I can't remember how I can change currency in this application."
B) "Application X is slower than usual."
C) "There's an error message about the printer on my screen."

5. Which process determines which information provisioning is required, including the priorities?

A) Demand management
B) End user support
C) Information lifecycle management

Solutions: