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IBM 000-N09 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Sales and Technical Requirements | 20% | - Deployment options and infrastructure - Support and service levels - Customer success scenarios |
| LotusLive Product Components | 30% | - LotusLive Meetings - Security and administration features - LotusLive Connections - LotusLive Engage |
| Positioning and Competitive Differentiation | 25% | - Subscription and licensing models - Comparison with competing collaboration platforms - Integration with IBM Lotus and other products |
| LotusLive Solution Overview | 25% | - LotusLive core value proposition - Target customer segments and use cases - Cloud collaboration and SaaS model |
