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Salesforce Certified Platform User Experience Designer Sample Questions:

1. A sales representativewants to personalize their own user experience.
Which two recommendations should be made to provide more intuitive access regularly used content?
Choose 2 answers

A) Customizethe Home page experience.
B) Set up Quick Links in the Utility bar.
C) Create shortcuts Favorites.
D) Personalize the Navigation bar.

2. Cloud Kicks needs functional components thatwill be used on many pages. The components need to be consistent with the look and feel of Lightning Experience.
What does the Salesforce Lightning Design System (SLDS) provide that will ensure consistency?

A) ComponentBlueprints
B) JavaScript Frameworks
C) Custom Lightning components
D) Experience Lightning Components

3. Cloud Kicks (CK) wants to build a custom component for a complex opportunity process. CK's UX Designer is creating a three-step flow with modals and needs to select the main buttons for the "Continue", "Cancel", and "Back" actions.
Which set should be chosen to adhere to the Salesforce Design System guidelines for button usage?

A) A Neutral button for "Cancel" and "Back"; Brand button for "Continue"
B) Brand button for "Continue", "Cancel", and "Back"
C) Brand button for "Cancel" and "Continue"; Neutral button for 'Back"

4. Users from a small group within a Sales team have complained about an object that is often usedonly by team that has not been added to their Lightning app. Due to the small volume of users, the administrator is not considering creating a new app for them.
Which two Salesforce feature should be suggested to improve the end-user experience?
Choose 2 answers

A) Add the object's related list to the Home page.
B) Create a custom component on a Dashboard.
C) Personalize the navigation bar.
D) Favorite the often-used object.

5. Cloud Kicks (CK) has a new Portal landing page built with Experience Builder. Upon review, CK does not think the company's brand experience is translated into the user experience; however, CK does confirm the Theme was set up correctly.
Which additional UX elements should be reviewed to influence the brand experience?

A) Visual, Content, and Interaction Design
B) Shapes, Interaction Design, and Typography
C) Visual Design, Harmony, and Responsiveness

Solutions: