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WGU Organizational-Behaviors-and-Leadership Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Conflict and Communication | - Conflict Management
|
| Organizational Culture and Change | - Managing Change
|
| Group Behavior and Team Dynamics | - Team Effectiveness
|
| Leadership | - Leadership Theories
|
| Motivation | - Rewards and Performance
|
| Individual Behavior in Organizations | - Perception
|
WGU Organizational Behaviors and Leadership (IBC1) Sample Questions:
Question 1
When might an organization's strongly-entrenched culture be a liability?
Select one.
A. When top management is guiding the cultural development
B. When the shared values of an organization are in agreement
C. When an organization's environment is undergoing rapid change
D. When core values are shared by members of a specific department
Question 2
How can an organization transmit its culture to its employees?
Select one.
A. By circulating stories
B. By studying employee complaints
C. By balancing cultural backgrounds
D. By requiring employees to memorize the mission statement
Question 3
Which contingency theory of leadership proposes that early in the interaction between a leader and a given follower the leader implicitly categorizes the follower as an "in" or an "out"?
Choose 1 answer
A. Leader-participation model
B. Situational leadership theory
C. Leader-member exchange theory
D. Path-goal theory
Question 4
What is a purpose of employee performance evaluations?
Choose 1 answer
A. To serve as a screening device for selecting new employees
B. To provide feedback and determine reward allocations
C. To determine who is best tuned to organizational politics
D. To measure the physiological symptoms of organizational dysfunctionality
Question 5
When is organizational culture considered dysfunctional?
Choose 1 answer
A. When strong organizational cultures prohibit prejudice
B. When cultural incompatibility deters making acquisitions or mergers
C. When core values are in agreement throughout the organization
D. When different employee groups communicate common problems
Solutions:
| Question 1 Answer: C | Question 2 Answer: A | Question 3 Answer: D | Question 4 Answer: B | Question 5 Answer: B |
