Salesforce MC-201 : Salesforce Certified Marketing Cloud Account Engagement Specialist

MC-201 real exams

Exam Code: MC-201

Exam Name: Salesforce Certified Marketing Cloud Account Engagement Specialist

Updated: Oct 13, 2026

Q & A: 306 Questions and Answers

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Salesforce MC-201 Exam Syllabus Topics:

SectionObjectives
Topic 1: Lead Generation & Management- Forms & Landing Pages
  • 1. Form handlers and conversion tracking
    • 2. Landing page creation and optimization
      - Prospect Management
      • 1. Lifecycle management and nurturing
        • 2. Segmentation lists and dynamic lists
          Topic 2: Reporting & Analytics- Engagement Metrics
          • 1. Email performance tracking
            • 2. Campaign reporting and ROI analysis
              - B2B Marketing Analytics
              • 1. Dashboards and insights interpretation
                Topic 3: Marketing Automation- Scoring & Grading
                • 1. Grading profiles and qualification rules
                  • 2. Scoring models configuration
                    - Engagement Studio
                    • 1. Nurture campaign design
                      • 2. Automation rules and drip programs
                        Topic 4: Account Engagement Fundamentals- Platform Overview & Terminology
                        • 1. Pardot / Account Engagement concepts (prospects, visitors, leads)
                          • 2. Lifecycle and engagement model
                            Topic 5: Administration & Governance- System Configuration
                            • 1. Account Engagement settings and integrations
                              - User Management
                              • 1. Roles, permissions, and access control
                                Topic 6: Data Management & Integration- Automation Data Handling
                                • 1. Importing/exporting prospect data
                                  • 2. Custom fields and segmentation logic
                                    - Salesforce CRM Sync
                                    • 1. Data quality and deduplication
                                      • 2. Field mapping and sync behavior

                                        Salesforce Certified Marketing Cloud Account Engagement Specialist Sample Questions:

                                        Question #1

                                        False
                                        19. Which of these are default user roles?

                                        • A. Sales User
                                        • B. Marketing
                                        • C. Admin Vacation
                                        • D. Administrator
                                        • E. Sales Manager
                                        • F. Sales Manager's Assistant
                                        Reveal Solution  Discussion  0

                                        Correct Answer: A,B,D,E  🗳️

                                        Explanation: Only visible for Prep4cram members. You can sign-up / login (it's free).

                                        Question #2

                                        Which action removes the [[crm_deleted]] flag from a prospect record?

                                        • A. Removing the prospect from the Marketing Cloud Account Engagement recycle bin
                                        • B. Re-submitting a form by a prospect
                                        • C. Unchecking "CRM Deleted- on the prospect record
                                        • D. Undeleting the record in Salesforce
                                        Reveal Solution  Discussion  0

                                        Correct Answer: D  🗳️

                                        Explanation: Only visible for Prep4cram members. You can sign-up / login (it's free).

                                        Question #3

                                        What should be enabled on a Marketing Cloud Account Engagement form if an Administrator wants to sign many people up on the same computer at a trade show booth?

                                        • A. "Not you"? Link
                                        • B. Progressive Profiling
                                        • C. reCAPTCHA
                                        • D. Kiosk/Data Entry Mode
                                        Reveal Solution  Discussion  0

                                        Correct Answer: D  🗳️

                                        Explanation: Only visible for Prep4cram members. You can sign-up / login (it's free).

                                        Question #4

                                        Which landing page report metric represents the number of individual prospects who submitted the landing page at least once?

                                        • A. unique clicks
                                        • B. Unique submissions
                                        • C. Conversions
                                        • D. Total submissions
                                        Reveal Solution  Discussion  0

                                        Correct Answer: B  🗳️

                                        Question #5

                                        Creating or marking an opportunity as lost will result in the change of a prospect's score

                                        • A. False
                                        • B. True
                                        Reveal Solution  Discussion  0

                                        Correct Answer: B  🗳️

                                        Explanation: Only visible for Prep4cram members. You can sign-up / login (it's free).

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