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WGU Information-Technology-Management Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: IT Management Fundamentals | - IT governance principles - IT organizational structures and roles |
| Topic 2: Information Security and Risk Management | - Security policies and compliance - Risk assessment fundamentals |
| Topic 3: IT Financial and Strategic Management | - IT budgeting and cost management - Alignment of IT strategy with business goals |
| Topic 4: Systems and Infrastructure Management | - Operations and maintenance management - Infrastructure components and lifecycle |
| Topic 5: Project and Service Management | - Project lifecycle and methodologies (e.g., Waterfall, Agile) - IT service management concepts (e.g., ITIL basics) |
WGU Information Technology Management QGC1 Sample Questions:
1. Which software carries out a set of operations on behalf of a user with a degree of independence and employs knowledge of the user's goals?
A) Ambient digital experience
B) Information of Everything
C) Virtual assistant
D) Autonomous agent
2. A company wants to unify its inventory, production, and financial reporting systems to improve coordination.
Which type of software would support this?
A) Enterprise resource planning
B) Team collaboration scheduling
C) Departmental metrics dashboard tool
D) Digital inventory logging utility
3. An organization wants to simulate how a product will perform under various conditions before it is built.
Which type of software supports this need?
A) Predictive analytics
B) Supply chain management
C) Computer-aided engineering
D) Asset management
4. What is a key part of resource management?
A) Obtaining and managing needed resources
B) Monitoring quality standards across deliverables
C) Reviewing communication methods with stakeholders
D) Scheduling tasks and project milestones
5. Which tool can be used to list project tasks vertically against project time frame listed horizontally?
A) Gantt chart
B) Project model
C) PERT chart
D) Venn diagram
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: A | Question # 3 Answer: C | Question # 4 Answer: A | Question # 5 Answer: A |
