Whistlekleen is a national dry cleaning and laundry organization with 50 shops. You are conducting an OHSMS surveillance audit of the head office and are sampling health and safety performance monitoring.
You find that 80 per cent of incident originate from five shops in the same region. Most of these relate to staff and customer feeling unwell due to breathing in the pungent atmosphere. Some required to be hospitalized.
The OHS Manager tells you that these are the oldest shops in the organization. The cleaning equipment emits Volatile Organic Compounds (VOCs) and needs replacing but the organisation cannot afford it at the moment.
You raise the following nonconformity against clause 10.2 of ISO 45001.
''The organization failed to act after incidents in the five old shops involving the release of VOCs from laundry operations, which resulted in injury in some instances. The equipment used was not capable of consistently operating to the required level of safety'' Select one of the options which would constitute the most effective corrective action for the nonconformity.

• A. Review the current safety procedures related to handling and use of chemicals In the laundry process to ensure their effectiveness.
• B. Evaluate and update the Personal protective equipment (PPE) requirements for employees working with strong chemicals such as face masks and gloves.
• C. Reassess the OH and S risks associated with the laundry process in the five old shops.
• D. Display on emergency phone number in a prominent place to ensure that injured workers and shoppers

You are preparing for a surveillance audit of an organisation that is ISO 45001 certified. When preparing the checklist, you decided to ask whether the auditee has a documented procedure for the workers ' consultation and participation. They submitted the documented procedure with the word " OBSOLETE " on the first page.
Which of the following would be the best reaction?

• A. Use the procedure to prepare the checklist and check on site the differences with the valid versions.
• B. Ask the auditee to send the procedure related to the control of documented information.
• C. Note the procedure and check during the audit if it is part of the auditee documented information.
• D. Raise a nonconformity to clause 7.5.3 and present it during the opening meeting.

Based on the image you provided, the question asks to identify which two phrases would apply to a first-party audit.

• A. Process audit
• B. Internal audit
• C. Surveillance audit
• D. The options are:
• E. Certification audit
• F. External audit
• G. Regulatory audit

Which one option defines what is to be achieved by an audit?

• A. The objective of the audit
• B. A finding of the audit
• C. An audit criterion
• D. The scope of the audit "

Which one of the following options is the definition of an interested party?

• A. An individual or organisation that can influence, be influenced by, or perceive itself to be influenced by a decision or activity.
• B. A person or organisation that can affect, be affected by, or perceive itself to be affected by a decision or activity.
• C. A group or organisation that can interfere in or perceive itself to be interfered with by a management decision.
• D. A third party that can appeal to an organisation when it perceives itself to be affected by a decision or activity.