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HP HP3-X04 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Firmware & Software Configuration | 15% | - BIOS/UEFI Update and Setup - Driver Installation and Compatibility |
| Topic 2: Service Best Practices | 5% | - Warranty and Part Replacement Policies - ESD Safety and Handling |
| Topic 3: Diagnostics & Troubleshooting | 25% | - HP Diagnostic Tools Usage - Power-On and POST Error Analysis - Common Hardware and Firmware Issues |
| Topic 4: Notebook Product Overview | 20% | - System Architecture and Components - HP Essential Notebook Series Features |
| Topic 5: Hardware Maintenance & Replacement | 35% | - Hard Drive, Memory, and Optical Drive Service - Display, Keyboard, and Touchpad Replacement - Battery and Power System Repair - Disassembly and Assembly Procedures |
