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HP HP2-B120 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Market Dynamics and HP Channel/Partner MPS Offering | 12% | - EMEA MPS market overview - Positioning cMPS vs other MPS models - HP channel partner program structure |
| Audit and Control | 4% | - Contract compliance and auditing - Reporting and control procedures |
| Partner Status, Contractual Cartridges and Contract Upload | 11% | - Contractual cartridge definition and usage - Partner qualification and status - ICPP contract upload process |
| Cost Per Page and HP cMPS Pricing Tool | 12% | - Using the official cMPS pricing tool - Base + Click and Level Pay models - Cost per page calculation models |
| The Value of the Printing System | 29% | - Selling and presenting the solution - HP printing system architecture - Value proposition and customer benefits |
| HP Channel MPS Program and cMPS Discounts | 32% | - Discount structures and margins - Contract terms and conditions - cMPS program rules and eligibility |
HP Selling HP EMEA cMPS Sample Questions:
Who can benefit from the HP Care Pack value proposition?
- A. Distributor
- B. The customer and Channel Managed Print Services partner
- C. HP
- D. Only the customer, because it is a customer product
Correct Answer: A π³οΈ
Explanation: Only visible for Prep4cram members. You can sign-up / login (it's free).
Under which conditions does HP Support Channel Managed Print Services install base deals?
- A. All new contracts must include at least 50% new hardware.
- B. An HP partner agrees to report supplies shipment data bi-monthly to the HP Smart Portal.
- C. An HP customer agrees to replace the existing install based with new HP printers until the end of the contract
- D. There are no restrictions on the minimum percentage of new hardware in a contract.
Correct Answer: B π³οΈ
Explanation: Only visible for Prep4cram members. You can sign-up / login (it's free).
What is a benefit of the Supplies Contract Reseller Program (SCRP)?
- A. The SCRP ID allows for multi-country HP supplies support
- B. A toolkit including device discovery and monitoring software is provided
- C. HP supports pricing for the cMPS contracts for supplies and distributors
- D. Access to both hardware and HP supplies up-front discount is available.
Correct Answer: C π³οΈ
Explanation: Only visible for Prep4cram members. You can sign-up / login (it's free).
Which elements must any Channel Managed Print Services partner have in terms of infrastructure capabilities? (Select two.)
- A. A supplies delivery capability
- B. Contract management and utility-based invoicing capabilities
- C. Assessment services with the HP approved audit tools
- D. Onsite resources for large customers
- E. Licenses for Microsoft Access to run the channel-led pricing tool
Correct Answer: A,E π³οΈ
What does the HP Embedded Web Server do?
- A. Automatically configures settings upon connection to the network
- B. Shows which devices are available for printing
- C. Automatically notifies the IT department when an imaging or printing device is in use
- D. Enables remote management of the imaging and printing device
Correct Answer: D π³οΈ
