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HP HP0-784 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: NonStop Troubleshooting Tools | 30% | - EMS Event Management System - Log Analysis and Error Interpretation - SCF and TACL Utilities - OSM Console and Diagnostics |
| Topic 2: Preventive Maintenance & Documentation | 20% | - Resolution Documentation & Knowledge Base - Proactive Monitoring Strategies - Change Control Impact Assessment |
| Topic 3: Problem Management Fundamentals | 25% | - NonStop System Architecture Overview - Incident vs Problem Definition - ITIL-based Problem Management Process |
| Topic 4: Problem Resolution Techniques | 25% | - Hardware and Software Fault Isolation - Configuration and Environment Validation - Escalation and Support Procedures - Root Cause Analysis Methods |
