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CompTIA CT0-101 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Quality of Service (QoS) and Performance | - Latency, jitter, and packet loss mitigation - Bandwidth management and traffic prioritization |
| Telephony and PSTN Integration | - PBX and IP-PBX systems - Public Switched Telephone Network (PSTN) concepts |
| Converged Network Infrastructure | - WAN technologies supporting convergence - Network devices and configuration for converged services |
| Security and Troubleshooting in Converged Networks | - Securing VoIP and converged systems - Diagnosing connectivity and call quality issues |
| Voice over IP (VoIP) Technologies | - VoIP protocols (SIP, H.323, MGCP overview) - Call routing and signaling methods |
| Network Convergence Fundamentals | - IP-based communication fundamentals - Concepts of voice, video, and data convergence |
