About ServiceNow CIS-HAM Exam

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ServiceNow CIS-HAM Exam Syllabus Topics:

Topic	Details
Topic 1	Hardware asset lifecycle, stages, and components IT Asset Management Overview & Fundamentals
Topic 2	Implementing hardware asset management in ServiceNow - ITSM Asset Management and Hardware Asset Management (HAM)
Topic 3	Data Integrity - Attributes and Data Sources Automating hardware asset lifecycle with HAM
Topic 4	Implementing Hardware Asset Management in ServiceNow Hardware Discovery and Normalization
Topic 5	Implementing hardware asset management Understand IT Cost Management
Topic 6	Key components of hardware contract financials Core IT asset management terminology, concepts, and goals
Topic 7	Extending asset management and configuration management Managing hardware assets and CIs
Topic 8	Asset management vs. configuration management Managing inventory and stock
Topic 9	Application Introduction and Recommended Practices ServiceNow hardware model Content Service
Topic 10	Creating hardware assets and CIs Automating asset population into ServiceNow
Topic 11	Automating asset inventory with HAM Operational Integration of IT Asset Management Processes

Reference: https://www.servicenow.com/content/dam/servicenow/other-documents/training/cis-hardware-asset-management.pdf

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