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SAP C-C4HCX-2405 Exam Overview:
| Certification Vendor: | SAP |
|---|---|
| Exam Name: | SAP Certified Associate - Solution Architect - Customer Experience |
| Exam Number: | C-C4HCX-2405 |
| Related Certifications: | SAP Certified Associate - SAP Customer Experience |
| Exam Format: | Multiple choice, Drag and drop, Scenario-based, Matching |
| Exam Duration: | 180 minutes |
| Passing Score: | 63% |
| Available Languages: | English |
| Real Exam Qty: | 80 |
| Certificate Validity Period: | 12 months |
| Exam Price: | 200 USD (CER001, 1 attempt); 500 USD (CER006, 6 attempts) |
| Recommended Training: | SAP Learning Hub SAP Customer Experience Learning Journeys |
| Exam Registration: | SAP Certification Hub |
| Sample Questions: |  |
| Exam Way: | Online proctored or onsite at SAP authorized test centers |
| Pre Condition: | Recommended: 2+ years of hands-on experience in SAP Customer Experience solutions and SAP BTP |
| Official Syllabus URL: | https://learning.sap.com/certifications/sap-certified-associate-solution-architect-customer-experience |
SAP C-C4HCX-2405 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: SAP Sales and Service Cloud | 15% | - Integration with backend systems - Sales process design and configuration - Service management and customer engagement |
| Topic 2: SAP Integration Suite | 12% | - API management and connectivity - End-to-end landscape integration - Integration patterns and best practices |
| Topic 3: SAP Extension Suite | 12% | - Side-by-side extensibility and development - Integration with SAP solutions - Custom application and extension design |
| Topic 4: SAP Commerce Cloud | 15% | - Integration and extension scenarios - Architecture and core functionalities - Storefront design and omnichannel experience |
| Topic 5: Solution Architecture and Best Practices | 10% | - Implementation methodology and lifecycle - CX solution design principles - Security, scalability and governance |
| Topic 6: SAP Customer Data Cloud | 12% | - Customer data governance and integration - Identity and access management - Consent management and data compliance |
| Topic 7: Intelligent Enterprise and SAP BTP | 12% | - SAP Business Technology Platform architecture and capabilities - Intelligent Enterprise strategy and solution alignment |
| Topic 8: SAP Marketing Cloud and Emarsys | 12% | - Customer insight and analytics - Marketing automation and campaign management - Personalization and customer journey design |
Everything Candidates Ask About C-C4HCX-2405 at Prep4cram
- Intelligent Enterprise and SAP BTP (12%)
- SAP Marketing Cloud and Emarsys (12%)
- SAP Extension Suite (12%)
SAP Certified Associate - Solution Architect - Customer Experience Sample Questions:
Which of the following API types does SAP recommend to use to achieve clean core integrations? Note:
There are 2 correct answers to this question.
- A. IDoc
- B. OData
- C. RFC
- D. SOAP
Correct Answer: B,D π³οΈ
Explanation: Only visible for Prep4cram members. You can sign-up / login (it's free).
What is used in SAP Service Cloud to capture and organize the services of a company in a hierarchical structure?
- A. Categories
- B. Catalogs
- C. Types
- D. Folders
Correct Answer: B π³οΈ
Explanation: Only visible for Prep4cram members. You can sign-up / login (it's free).
Which of the following are suite qualities of the intelligent, sustainable enterprise? Note: There are 3 correct answers to this question.
- A. Seamless user experience
- B. Seamless payment methods
- C. One process workflow
- D. Coordinated lifecycle management
- E. One workflow inbox
Correct Answer: A,C,D π³οΈ
Explanation: Only visible for Prep4cram members. You can sign-up / login (it's free).
What are valid features of SAP Commerce Cloud, composable storefront? Note: There are 3 correct answers to this question.
- A. Embeddable
- B. Progressive
- C. Extensible
- D. Accesible
- E. Open source
Correct Answer: A,B,C π³οΈ
Explanation: Only visible for Prep4cram members. You can sign-up / login (it's free).
You want to implement a side-by-side extension for an SAP solution. To access the business objects in the SAP solution, you are exploring the application programming interfaces (APIs).
Which of the following are possible operations to use in the API? Note: There are 2 correct answers to this question.
- A. Get
- B. Create
- C. Validate
- D. Close
Correct Answer: A,B π³οΈ
Explanation: Only visible for Prep4cram members. You can sign-up / login (it's free).
