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IBM A4120-784 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Troubleshooting and Support | 10% | - Problem resolution methodology - Support escalation process - Identify hardware and software issues - Log analysis and diagnostic tools |
| PureFlex System Architecture | 30% | - Storage subsystem integration - Core system components - Networking hardware and switch technologies - Compute nodes and configuration |
| Solutions Design and Planning | 25% | - Competitive solution comparison - Compatibility and interoperability analysis - Assess customer business and technical requirements - Design scalable PureFlex configurations |
| System Management and Monitoring | 15% | - Monitoring tools and alerts - Backup and restore procedures - User access and security management - Flex System Manager usage |
| Installation and Implementation | 20% | - Initial configuration and setup - Physical installation and cabling - Network and storage provisioning - Firmware and software updates |
