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IBM A2010-577 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: IBM Tivoli Endpoint Manager Architecture and Components | - Core components and communication flow - System architecture overview (Server, Relay, Agent) |
| Topic 2: Security and Compliance | - Policy enforcement and compliance analysis - Role-based access control and security settings |
| Topic 3: Installation and Configuration | - Agent deployment and registration - Server and console installation |
| Topic 4: Reporting and Troubleshooting | - Using reports and dashboards - Troubleshooting agent and server issues |
| Topic 5: Patch and Software Management | - Software distribution and compliance reporting - Patch evaluation and deployment |
| Topic 6: Content Management | - Action lifecycle and deployment management - Fixlets, tasks, and baselines |
IBM Assess: IBM Tivoli Endpoint Manager V8.2 Implementation Sample Questions:
Question 1
A customer has a functioning IBM Tivoli Endpoint Manager (TEM) server and has successfully deployed TEM for Core Protection Module (CPM) in their network. They want to use Trend's Web Reputation technology so that they can have real time and control to prevent Web-based malware from infecting their end users' computers. What do they need to do to get this process started?
A. Ensure CPM clients are at V10.6 or greater. Take action on the Core Protection Module Endpoint Upgrade task.
B. Take action on the task Set URL Filtering on the end users' computers.
C. Take action on the task Enable Web Reputation on the Proxy Server to enable communication between CPM and the proxy.
D. CPM does not have Web Reputation capability.
Question 2
How is the BES Gather Service configured to use a service account?
A. Make a custom copy of BES Support task 125 and in the custom copy edit the action script with the account information, save the custom copy to the Master Action Site, and deploy to the main TEM server
B. Open the Windows Registry on the TEM server, go to HKEY_LOCAL_MACHINE\SOFTWARE\BigFix\Enterprise Server/GatherService, and set the String Value Logon Info to use the service account name and password
C. Edit the properties for the BES Gather Service and set the service to Log on as: to use the service account service account ID and password
D. During the deployment planning phase the IBM Tivoli Endpoint Manager (TEM) sales person should have provided a custom BESGatherService.vbs file; run the vbs file on the TEM server to configure gathering
Question 3
A non-master operator has recently been granted visibility to a site, but is reporting that they still cannot see content for that specific site in the IBM Tivoli Endpoint Manager (TEM) Console. What is the likely resolution?
A. Have the operator clear the cache and then close and relaunch the console session
B. The non-master's install of the TEM Console is an older version than the server version of TEM
C. Increase the RAM for the system running the TEM Console
D. Uninstall and reinstall their console
Question 4
An action is issued from a fixlet to an IBM Tivoli Endpoint Manager (TEM) client that runs the action and reports back with Pending Restart. The action expires and two days later the system running the TEM client reboots. The source fixlet for the action becomes non-relevant on the TEM client but the action status does not update to Fixed. What is the reason for this?
A. TEM clients can only update their status with respect to open actions.
B. The TEM client only keeps statuses for the last 24 hours.
C. There are communication issues between the TEM client and the main TEM server.
D. A system reboot was not part of the action so the TEM client does not update its status with respect to it.
Question 5
By default, computers will be marked as offline if they have not reported in which time period?
A. 45 minutes
B. 15 minutes
C. 6 hours
D. 120 minutes
Solutions:
| Question 1 Answer: A | Question 2 Answer: C | Question 3 Answer: A | Question 4 Answer: A | Question 5 Answer: A |






