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Apple 9L0-415 Exam Syllabus Topics:

Apple OS X Support Essentials 10.9 Sample Questions:

Question 1

Review the screenshot, and then answer the question below.

If you click Delete User in the dialog shown above, what will happen to James White's home folder?

A. It will be moved to the Trash.
B. "Deleted" will be appended to the home folder name, and its permissions will be changed to allow administrator user access only.
C. It will be deleted immediately, without being moved to the Trash.
D. "Deleted" will be appended to the home folder name, and it will be archived in Time Machine in a compressed and encrypted file.

Question 2

In OS X, which is a valid method to reset permissions and ACLs on a home folder to their default settings?

A. Start the computer from the OS X Recovery partition, select Password Reset from the OS X Utilities window, select the system volume and the user account, and click Reset.
B. Start the computer from the OS X Recovery partition, open Terminal from the Utilities menu, enter resetpassword at the prompt, select the system volume and the user account, and click Reset.
C. Open Disk Utility from the Utilities folder on the startup volume, select the volume with the home folder, and click Repair Permissions.
D. Select the user home folder in the Finder, choose Get Info, choose Reset Permissions from the action pop-up menu, and authenticate as the user.

Question 3

You have a user account on an OS X Mountain Lion computer that has multiple user accounts. How can you interact with another user's Dropbox folder that has default permissions?

A. You can neither see its contents nor add files to it.
B. You cannot see its contents, but you can add files to it.
C. You can see its contents, but you cannot add files to it.
D. You can see its contents and you can add files to it.

Question 4

How do you reset the printing system in OS X Mountain Lion?

A. Navigate to /Library/Printers/ in the Finder, select all items, and move them to the Trash.
B. Open the Print & Scan pane of System Preferences, and delete all of the printers in the Printers list.
C. Open Printer Setup Utility and choose Reset Printing System from the Printer Setup Utility menu.
D. Open the Print & Scan preferences, Control-click in the Printers list, and choose Reset printing system from the shortcut menu.

Question 5

How does the OS X built-in firewall work?

A. Network services are established using a common network protocol. The protocol
specifies which TCP or UDP port number is used for communications.
B. The Ping tab of Network Utility allows you to test basic connectivity to another network host by sending and then waiting for the return of a ping packet.
C. The Disk Utility Repair Permissions feature repairs only the ownership and permissions for items installed by Apple. However, this may resolve issues with third-party products.
D. The OS X built-in firewall inspects each incoming network connection to determine if it's allowed. Connections are allowed or denied on a per-application basis.

Solutions: