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Apple Macintosh Service Sample Questions:
1. To isolate a video problem as hardware or software on a Mac, which of the following steps should you try FIRST?
A) Start up from a known-good startup disc.
B) Replace the built-in display.
C) Verify the hard disk with Disk First Aid.
D) Reinstall the appropriate Mac OS.
2. You are about to begin disassembly of an iMac (24-inch Mid 2007) to replace the LCD display. Which TWO of the following tools are required to do this? SELECT TWO
A) Anti-static, lint-free gloves
B) Multimeter
C) Torx T-15 driver with 5 inch shaft
D) Service stand
E) Suction cups
3. You are troubleshooting an eMac that has no image on its built-in display. You have already checked user controls and reset PRAM, but the issue persists. When you connect an external display to the eMac's VGA output port and restart the eMac, you see a proper image on the external display. Which of the following service modules would most likely be the cause of these symptoms?
A) Power Supply Assembly
B) Logic Board
C) Display Analog Assembly
D) Hard drive
4. On a MacBook Pro, Safe Sleep ensures that _____.
A) data stored in main memory will not be lost should the system shut down due to power loss while the machine is asleep
B) the machine is locked with a configured password after a specified amount of time
C) any open IP ports from services are closed before putting the machine to sleep
D) the user is prompted to save documents in any open applications before machine is put to sleep using the Sleep command from the Apple menu
5. Examine the exhibit. What type of port does the number ??identify?
A) FireWire
B) Sound Out
C) ExpressCard
D) USB
E) MagSafe
F) Sound In
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: A,E | Question # 3 Answer: C | Question # 4 Answer: A | Question # 5 Answer: E |






