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Nortel 922-071 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: BCM50 / BCM200 / BCM400 Installation and Setup | - Initial system provisioning and licensing - Hardware installation and wiring |
| Topic 2: Maintenance and Troubleshooting | - Fault isolation and recovery procedures - System diagnostics and monitoring |
| Topic 3: Telephony Services Configuration | - Call routing and dial plan configuration - Extensions, trunks, and feature programming |
| Topic 4: Business Communications Manager (BCM) System Fundamentals | - System initialization and configuration basics - BCM architecture and components |
| Topic 5: Voicemail and Unified Messaging Integration | - CallPilot / voicemail system integration - Messaging configuration and user setup |
