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Nortel 920-443 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Troubleshooting & Fault Resolution | 10% | - Service restoration procedures - Common hardware/software faults - Diagnostic tools and logs |
| Topic 2: Installation & Initial Configuration | 25% | - Hardware installation and cabling - Software loading and upgrade procedures - Basic system setup and database configuration |
| Topic 3: System Administration & Maintenance | 25% | - System monitoring and alarm management - Software maintenance and patches - Backup and restore operations |
| Topic 4: System Architecture & Overview | 20% | - System redundancy and high availability - Succession 1000/1000M hardware components - Release 3.0 software features |
| Topic 5: Signaling & Call Processing | 20% | - Call routing and trunk configuration - IP telephony and VoIP protocols - Signaling server operation |
