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Nortel 920-197 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: System Architecture and Hardware | - BCM50 and BCM200/400 platform architecture
|
| Topic 2: Troubleshooting | - Fault diagnosis and resolution
|
| Topic 3: Telephony Features | - Call processing and feature configuration
|
| Topic 4: System Configuration | - Initial configuration and administration
|
| Topic 5: Maintenance and Administration | - System maintenance
|
