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Avaya 78202T Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Call Flow Configuration and System Monitoring | 20% | - Call routing and short codes - Call behavior analysis - Voicemail and UCM configuration - System monitoring tools |
| Topic 2: Avaya IP Office Platform and Security Administration | 20% | - System administration and management - Security settings and policies - User and extension configuration - Platform architecture and components |
| Topic 3: System Status, Troubleshooting and Alarm Management | 20% | - Issue escalation procedures - Fault isolation and troubleshooting - Performance monitoring - Alarm identification and resolution |
| Topic 4: Integrated System Logging and Network Diagnostics | 20% | - Connectivity troubleshooting - Network and SIP diagnostics - System logging and analysis - SSA and Monitor tools usage |
| Topic 5: Data Backup, Restoration and System Upgrades | 20% | - Backup and restore procedures - System recovery processes - Configuration management - Software and firmware upgrades |
Avaya IP Office™ Platform Support Online Test Sample Questions:
Which three licenses are replaced by Server Edition? (Choose three.)
- A. Avaya IP Office Voice Networking
- B. Avaya IP Office Power User
- C. Avaya IP Office Mobile Worker
- D. Avaya IP Office Advanced Edition
- E. Avaya IP Office Receptionist
Correct Answer: A,B,D 🗳️
When creating a Short Code that is to connect to a Start Point on the modules in Voicemail Pro, which short code feature can be used?
- A. Start Point Node
- B. Voicemail Call Flow
- C. Voicemail Collect
- D. Voicemail On
Correct Answer: B 🗳️
Explanation: Only visible for Prep4cram members. You can sign-up / login (it's free).
Which application is recommended for monitoring and displaying available resources on an IP500 V2 system in real-time?
- A. IP Office Monitor
- B. System Status Application
- C. IP Office Manager
- D. DbgView
Correct Answer: A 🗳️
Explanation: Only visible for Prep4cram members. You can sign-up / login (it's free).
After modifying the IP Office's security settings and creating new user rights, you encounter an error when attempting to save the changes.
Why might this be the case?
- A. The default Security password hasn't been modified.
- B. The System password hasn't been set.
- C. The changes are already in effect and don't require saving.
- D. The IP Office's connection has been lost.
Correct Answer: D 🗳️
Explanation: Only visible for Prep4cram members. You can sign-up / login (it's free).
Which application can be used to display the configuration size of the Avaya IP Office system?
- A. Web LM Application
- B. System Status Application
- C. Web Manager Application
- D. Manager Application
Correct Answer: B 🗳️
Explanation: Only visible for Prep4cram members. You can sign-up / login (it's free).
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