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Exam 77-884: Outlook 2010
Candidates can format email message content by using character and paragraph formatting, create or insert graphic elements, such as charts, tables, and SmartArt graphics, into messages. They can also send messages to private recipients by using the Bcc field. Candidates are able to create contact records, tasks, and appointments from incoming messages, and they set up contact groups to facilitate communication with other Outlook users. They may share schedule information with other Outlook users, too. Candidates schedule meetings involving people and system resources, and they delegate tasks to others. Core users personalize the Outlook program window and the Quick Access Toolbar to maximize their efficiency. They organize messages and other Outlook items, and they display different views of mail folders and of the calendar, address book, and task list. They may also display multiple calendars and share calendars with other Outlook users.
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Languages: Chinese (Traditional), Japanese, Russian
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Candidates can format email message content by using character and paragraph formatting, create or insert graphic elements, such as charts, tables, and SmartArt graphics, into messages. They can also send messages to private recipients by using the Bcc field. Candidates are able to create contact records, tasks, and appointments from incoming messages, and they set up contact groups to facilitate communication with other Outlook users. They may share schedule information with other Outlook users, too. Candidates schedule meetings involving people and system resources, and they delegate tasks to others. Core users personalize the Outlook program window and the Quick Access Toolbar to maximize their efficiency. They organize messages and other Outlook items, and they display different views of mail folders and of the calendar, address book, and task list. They may also display multiple calendars and share calendars with other Outlook users.
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Skills measured
- Manage contacts (15–20%)
- Work with tasks, notes, and journal entries (5–10%)
- Manage email messages (25–30%)
- Manage calendar objects (15–20%)
- Manage the Outlook environment (15–20%)
- Create and format item content (25–30%)
Reference: https://www.microsoft.com/en-us/learning/exam-77-884.aspx
Microsoft 77-884 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Manage the Outlook environment | - Customize Outlook settings and preferences - Configure account settings and data files |
| Manage messages | - Create and send email messages - Search, filter, and organize messages - Organize and manage incoming mail |
| Manage calendars | - Share and organize calendars - Create and manage meetings - Create and manage appointments |
| Manage tasks and notes | - Create and manage notes - Create and track tasks |
| Manage contacts and groups | - Create contact groups and distribution lists - Create and edit contacts |
