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Cisco 500 exam which is related to IP Contact Center Express Specialist Certification. This specialization exam helps you solve Customer business challenges by delivering solutions to help them connect customers, partners, and suppliers. It also deals with the ability to configure telephony and media with Cisco Unified Communications Manager v8, Provision and configure agent and supervisor desktops and Install and configure the Historical Reporting Client. Collaboration Architects, Field Engineers, and Architecture Systems Engineer usually hold or pursue this certification and you can expect the same job roles after completion of this certification.
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