Cisco 350-801 : Implementing and Operating Cisco Collaboration Core Technologies

350-801 real exams

Exam Code: 350-801

Exam Name: Implementing and Operating Cisco Collaboration Core Technologies

Updated: Aug 20, 2026

Q & A: 630 Questions and Answers

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Reference: https://www.cisco.com/c/en/us/training-events/training-certifications/exams/current-list/clcor-350-801.html

Understanding functional and technical aspects of Implementing Cisco Collaboration Core Technologies (350-801 CLCOR) Infrastructure and design

The following will be discussed in CISCO 350-801 exam dumps:

  • Implement Public Switched Telephone Network (PSTN) access using MGCP gateways
  • High availability
  • Explain these components to support Cisco Collaboration solutions
  • Configure and troubleshoot Cisco Unity Connection integration
  • Implement and troubleshoot media resources in Cisco Unified Communications Manager
  • LLDP
  • Bandwidth
  • Certificates
  • Sizing
  • Compare the IP Phone signaling protocols of Session Initiation Protocol (SIP), H323, Media Gateway Control Protocol (MGCP), and Skinny Client Control Protocol (SCCP)
  • Configure calling privileges in Cisco Unified Communications Manager
  • Integrate and troubleshoot Cisco Unified Communications Manager with LDAP for user synchronization and user authentication
  • Implement a Cisco gateway for PSTN access
  • Licensing (Smart, Flex)
  • Describe a dial plan, and explain call routing in Cisco Unified Communications Manager
  • Describe the different codecs and how they are used to transform analogue voice into digital streams
  • CDP
  • Disaster recovery
  • Implement globalized call routing within a Cisco Unified Communications Manager cluster
  • QoS
  • Describe the Cisco Collaboration solutions architecture
  • Security (certificates, SRTP, TLS)
  • Troubleshoot these network components in a Cisco Collaboration solution
  • Implement toll fraud prevention
  • Describe and configure endpoints and commonly required features
  • LDAP
  • Describe Cisco Instant Messaging and Presence, including call flows and protocols
  • DHCP
  • Describe the key design elements of the following, pertaining to the Cisco Collaboration architecture as described in the SRND/PA
  • DNS (A/AAA, SRV, Reverse Pointer Record (PTR))
  • Describe the purpose of Edge devices in the Cisco Collaboration architecture such as Expressway and Cisco Unified Border Element
  • NTP
  • NTP
  • LDAP integration on Cisco Unified Communications Manager
  • DNS
  • Dial plan
  • Implement Cisco Unified Communications Manager provisioning features
  • Configure these network components to support Cisco Collaboration solutions
  • SNMP
  • TFTP

Describing the Test Domains

  • QoS

    This section assesses the candidates' knowledge of common problems associated with poor video and voice quality such as jitter, packet loss, and latency. Also, applicants need to know QoS requirements for video and voice application types and understand the role of different DiffServ values such as EF, CS4, CS3, and AF41 as they relate to collaboration. The next topics covered include the importance of QoS trust boundaries, class models, location-based CAC bandwidth requirements, and setting up as well as verifying LLQ.

  • Design and infrastructure

    Here, the instructors will want to know if you can describe the key components of design when it comes to Cisco Collaboration architecture. They include high availability, bandwidth, sizing, licensing, security, QoS, disaster recovery, and dial plan. Also, the candidates should show their knowledge of the crucial elements that Cisco Collaboration technologies like SNMP and DNS, the purpose of of edge devices within the Cisco Collaboration architecture, and skills in troubleshooting DNS, NTP, and LDAP integration.

  • Protocols, Codecs, and Endpoints

    This is the last domain that candidates need to master when preparing for the Cisco 350-801 exam. It checks one's abilities in troubleshooting a wide range of SIP conversation elements including SDP and DTMF as well as collaboration endpoints, deploying SIP endpoints, and setting up codec negotiations. Also, it requires onw to know how to choose a proper collaboration codec for specific scenario.

  • Collaboration Applications

    This domain will mostly focus on the setting up the SIP integration options to call control, configuration of MWI and Unity Connection Mailbox, and description of call handlers. It also covers the deployment of Cisco jabber on-premises as well as Cisco Unified IM&P protocols and high avilability.

  • Cisco IOS XE Gateway and Media Resources

    This domain is built around the configuration of specific voice gateway components. These include codec preference list, dial peers, and DTMF. It also addresses the configuration and troubleshooting of ISDN PRI/BRI, skills needed to verify and set up the MGCP, and select the right media resources that are most suitable for certain scenarios.

  • Call Control

    This module of the exam outline emphasizes four major skills including those associated with the Mobile and Remote Access (MRA), Cisco Unified Communications Manager digit analysis process, and the implementation of toll fraud prevention. In addition, one should be skilled in the configuration of globalized call routing within a Cisco Unified CM.

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Cisco 350-801 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Cisco IOS XE Gateway and Media Resources15%- ISDN PRI/BRI configuration and troubleshooting
- Media resource management
- MGCP configuration and verification
- Voice gateway configuration
Topic 2: Protocols, Codecs, and Endpoints20%- Endpoint troubleshooting
- Codec selection and negotiation
- SIP protocol analysis and troubleshooting
- Endpoint deployment and configuration
Topic 3: Quality of Service (QoS)10%- QoS principles for collaboration
- Classification and marking
- Queuing and policing
- QoS configuration and monitoring
Topic 4: Collaboration Applications10%- Messaging and presence
- Video conferencing deployment
- Cisco Webex integration
Topic 5: Infrastructure and Design20%- Network components configuration and troubleshooting
- Collaboration architecture design elements
- Edge devices: Expressway, Cisco Unified Border Element
Topic 6: Call Control25%- Unified Communications Manager architecture
- Call control features and configuration
- Call routing and toll fraud prevention
- Digit analysis and dial plan design

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