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CompTIA 225-030 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Gather Business Requirements | 25% | - Identify business objectives
|
| Plan for Implementation | 13% | - Implementation planning
|
| Recommend Solution | 16% | - Develop solution recommendations
|
| Design Solution | 24% | - Create document imaging architecture
|
| Analyze Business Process | 22% | - Evaluate existing processes
|
CompTIA CDIA+ Certification Sample Questions:
When gathering client documents for consideration, which individual or group will provide the MOST critical information?
- A. Project Manager
- B. End-users
- C. Network administrator
- D. Chief Information Officer (CIO)
Correct Answer: B 🗳️
Company.com has a single call center. It will introduce new products that will increase customer service calls.The company wants to handle an increasing number of calls without adding personnel or decreasing customer service levels. Which aspect of workflow technology should it consider?
- A. Sorting of documents in a work queue
- B. Pre-retrieval of customer folders
- C. Load balancing
- D. Work monitoring
Correct Answer: B 🗳️
Company.com has a vision of all employees having access to a common, user customizable web interface where they will gain access to all corporate applications needed. The company is asking for a:
- A. Windows Desktop application.
- B. web application server.
- C. portal interface.
- D. Customer Relationship Management (CRM) system.
Correct Answer: C 🗳️
Company.com needs to deliver objects over the web and ensure that only the authorized user can view them even if disconnected from the system. What technology would apply?
- A. Watermarking
- B. Digital Rights Management (DRM)
- C. Web control management
- D. Storage management
Correct Answer: B 🗳️
A client is starting a new marketing program which will generate one million forms per year. The client wants to buy enough storage for five years. Forms will be paper-based and web-based. For year one, 80% of the forms received will be paper-based and must be scanned. After that, 80% of the forms will be web-based. Paper forms must be scanned in color and will require 300 KB each, while web forms require 10 KB. How much storage should be recommended?
- A. 5.14 Terabyte
- B. 82 GB
- C. 514 GB
- D. 164 GB
Correct Answer: C 🗳️






