What is the duration of the 220-1002 Exam
- Number of Questions: minimum 90
- Passing Score: 700 (on scale of 100 to 900)
- Length of Examination: 90 minutes
- Format: Multiple choices, multiple answers
Security
Security is a broad topic with a lot more to it than just addressing the significance of physical security concepts. This area will also confirm if you can explain security concepts, detect, prevent, and eliminate malware using the right tools, and adopt security best practices. In addition, you will be taught how to understand & deal with social engineering, infiltration, telephone scams, phishing, and denial of service.
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Software Troubleshooting
What should you look for when troubleshooting computer software? That question and much more will be addressed by this section. This is also the same domain that covers the troubleshooting of PC issues, IT best practices for removing malware, troubleshooting application issues, and mobile OS, and troubleshooting application security issues.
CompTIA 220-1002: Target Audience
The applicants for the CompTIA 220-1002 exam are the professionals looking to demonstrate their baseline security skills in the IT field. They have the ability to configure device OS, including Linux, Windows, Chrome OS, Mac, iOS, and Android. These specialists also have the knowledge and hands-on skills required to administer client-based and Cloud-based software (SaaS). They also know how to troubleshoot core services while using best practices for change management, scripting, and documentation.
Reference: https://certification.comptia.org/training/self-study/books/a-220-1001-220-1002-study-guide
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CompTIA 220-1002 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Operational Procedures | 23% | - Licensing, privacy, and policy compliance - Basic scripting and remote access - Safety procedures and environmental controls - Disaster recovery and backup - Change management and documentation - Professionalism and communication |
| Topic 2: Operating Systems | 27% | - Compare and contrast OS types and purposes - Manage storage, file systems, and drivers - Install and configure Windows OS - Use Windows tools and command-line utilities - Set up and support client applications - Configure macOS, Linux, iOS, and Android |
| Topic 3: Software Troubleshooting | 26% | - Use troubleshooting methodologies - Troubleshoot mobile OS and apps - Troubleshoot Windows OS issues - Resolve security-related software issues - Diagnose application problems |
| Topic 4: Security | 24% | - Summarize security best practices - Detect, remove, and prevent malware - Data destruction and disposal - Implement SOHO network security - Secure mobile devices - Configure authentication and access control |
