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Oracle B2C Service Integration and Development 2021 Implementation Essentials Sample Questions:

1. Which is the correct way to add a new thread entry to anincident by using the Connect for PHP API model?
A)

B)

C)

D)

A) Option A
B) Option B
C) Option D
D) Option C

2. You notice that your mobile Customer Portal pages are not displaying in development mode. Identify the cause of the error.

A) The pre_age_render hook Should Set the USER_AGENT cookie.
B) The login_required attribute of the Page metatagshould be set to false.
C) Cookies are required for Custom Portal.
D) A mobile page set mapping has not been enabled.
E) The post_page_render hook should set the user agent cookie.

3. Which API operation can be used to retrieve a list of all IncidentQueue labels and IDs configured on your Oracle B2C Service site?

A) GatValuesForNamedID
B) GetMetaData
C) GatValuesForNamedlDHierarchy
D) QueryObjects

4. The following C#.Net code is used during a chaining operation on an incident (some called methods are not shown).

A) Chaining with generic objects is not supported when using standard objects.
B) The suppressExternaiEvents option must always be set to true.
C) The suppressRules option must always be set to true when chaining generic objects.
D) The idspecified attribute of the ChainSourceld object should be true,

5. You want to filter the answers list page default answer report based on a value from the contact's session data, and you have been asked to not display certain answers to the end user in the report based on the contacts session data.
Which approach is required to create this customization?

A) Create a custom widget that removes undesired entries from the page by examiningthe output HTML.
B) Create a custom advanced search widget that causes the report to be filtered based on the session data. Then the widget will filter on page load and have no user interface elements for the appliedfilter.
C) Create a custom report with a definition that filters based on the session data associated with the contact viewing the report. Then change the report ID used on the page widgets.
D) Create a custom report that has a filter that may be set from a custom model used by the pre_report_get hook. Then change the report ID used on the page widgets.

Solutions: