Microsoft 074-338 : Lync 2013 Depth Support Engineer Exam

074-338 real exams

Exam Code: 074-338

Exam Name: Lync 2013 Depth Support Engineer Exam

Updated: Sep 01, 2026

Q & A: 114 Questions and Answers

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Microsoft 074-338 Exam Syllabus Topics:

SectionObjectives
Lync Server 2013 Architecture and Infrastructure- Core server roles and topology design
  • 1. Front End pool architecture
    • 2. Edge server and external connectivity
      - Integration with Active Directory and DNS
      • 1. Domain and forest requirements
        • 2. Service location and records configuration
          Voice and Enterprise Communication Services- Telephony integration
          • 1. SIP trunking
            • 2. Gateway configuration and routing
              - Enterprise Voice configuration
              • 1. PSTN connectivity
                • 2. Dial plans and normalization rules
                  Monitoring, Troubleshooting, and Support- Monitoring tools and logs
                  • 1. Centralized Logging Service (CLS)
                    • 2. Monitoring reports and dashboards
                      - Issue diagnosis and resolution
                      • 1. Call quality troubleshooting
                        • 2. Connectivity and federation issues
                          Client and User Experience Management- Client deployment and configuration
                          • 1. Lync client policies
                            • 2. Mobile and remote access configuration
                              - User provisioning and policies
                              • 1. Conferencing policies
                                • 2. User enablement in Lync

                                  Microsoft Lync 2013 Depth Support Engineer Sample Questions:

                                  Question 1

                                  You support a Microsoft Lync Server 2013 Enterprise pool deployed in a high availability configuration for Back End Servers. You execute the Get-CSDatabaseMirrorState cmdlet. You discover the disconnected state of SQL mirror databases as well as network connection errors pointed to the inaccessible SQL mirror server. You need to bring up the mirror databases to the synchronized state between the Back End Servers. What should you do?

                                  A. From the Lync 2013 Management Shell, run the Enable-CSComputer cmdlet.
                                  B. From the Front End Server, modify the inbound rule on the firewall.
                                  C. Reissue the internal Lync certificate to include the fully qualified domain name (FQDN) of the mirror Back End Server.
                                  D. From the mirror Back End Server, modify the inbound rule on the firewall.


                                  Question 2

                                  You support a Microsoft Lync Server 2013 environment with open federation for a company named Contoso. Contoso's perimeter network topology is shown in the exhibit. (Click the Exhibit button.)

                                  The public certificates on the external interfaces of the Lync Edge and Reverse Proxy are as follows:

                                  You receive a support ticket that audio calls to federated partners that also use Lync Server 2013 are not working. You need to correct the issue of the failed audio calls. What should you do?

                                  A. Open the inbound and outbound UDP and TCP port range 50000-59999 on the external firewall to the AV Edge Service External IP address.
                                  B. Add "lyncdiscover.contoso.com" as a subject alternative name to the public certificate on the reverse proxy external interface.
                                  C. Add "contoso.com" as a subject alternative name to the public certificate on the reverse proxy external interface.
                                  D. Open the inbound and outbound UDP port 3478 on the external firewall to the AV Edge Service External IP address.
                                  E. Open the inbound and outbound UDP port 5061 on the external firewall to the Access Edge Service External IP address.


                                  Question 3

                                  You support a customer whose network environment includes a Microsoft Lync Server 2013 Enterprise Pool configured with Enterprise Voice and dial-in conferencing. All servers run Windows Server 2012, and all client computers run Windows 7 64-bit. All users dial in to conferences. Users report that dial-in conferencing settings are not consistent between sites, and that this is affecting their
                                  conferencing experience. You need to ensure that dial-in conferencing settings are consistent between all Lync sites. What should you do?

                                  A. Modify the global settings, and then run the Remove- CSDialInConferencingConfiguration cmdlet against each site.
                                  B. Run the Move-CsConference Directory cmdlet.
                                  C. Run the Remove-CsConferenceDirectory cmdlet.
                                  D. Run the Remove-CSDialInConferencingConfiguration cmdlet against the global dial-in conferencing settings.


                                  Question 4

                                  You are a member of the CsAdministrator group that supports the datacenter for the Contoso company.
                                  The Contoso datacenter runs Microsoft Lync Server 2013. The Central Management Store is hosted on the principal back-end database. The back-end
                                  database is configured to use synchronization mirroring without a witness. You want to perform maintenance on the principal back-end database. You need to failover the mirrored database. What should you do?

                                  A. Run the Reset-CsPoolRegistrarState cmdlet.
                                  B. Run the Test-CsDatabase cmdlet, and then run the Get-CsUserDatabaseState cmdlet.
                                  C. Run the Invoke-CsPooIFailover PowerShell cmdlet.
                                  D. Run the Get-CsDatabaseMirrorState cmdlet, and then run the Invoke-CSManagementServerFailover PowerShell cmdlet.


                                  Question 5

                                  You support two Microsoft Lyric Server 2013 servers named Lync2013FE and Lync2013BE. The servers are configured to use contoso.local as their default session initiation protocol (SIP) domain. After your company acquires another company, you add NewCompany.com as the second SIP domain. Your internal DNS server contains the following records:

                                  You discover that internal users who use Lync 2010 and Lync 2013 clients are unable to sign in by using NewCompany.com SIP addresses internally. You need to ensure that users are able to automatically sign in by using NewCompany.com SIP addresses. Which two DNS records should you create? (Each correct answer presents part of the solution. Choose two.)

                                  A. Sip.NewCompany.com A 192.168.10.10
                                  B. _sipinternal._tls.NewCompany.com SRV priority 0, weight 0, port 5061, Sip.contoso.local
                                  C. Autodiscover.NewCompany.com A 192.168.10.20
                                  D. lyncDiscover.NewDomain.com A 192.168.10.10
                                  E. _sip._tls.NewCompany.com SRV priority 0, weight 0, port 5061, Sip.NewCompany.com


                                  Solutions:

                                  Question 1
                                  Answer: D
                                  Question 2
                                  Answer: D
                                  Question 3
                                  Answer: A
                                  Question 4
                                  Answer: D
                                  Question 5
                                  Answer: A,E

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